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Terms & Conditions

Online 1:1 Art Mentorship

Effective: March 1, 2026
Provider: Jalinka Gressmann, Amsterdam

Service

90-minute online creative mentorship sessions via Zoom. This is mentorship focused on exploring creative blocks and developing independent practice - NOT therapy, art instruction, crisis support, or 24/7 access.

 

Pricing (incl. 21% Dutch VAT)

Single Session: €110 (90 min)
3-Session Package: €310 (valid 2 months)
6-Session Package: €600 (valid 3 months, includes brief check-ins)

Full payment is required before sessions. Packages are non-transferable and non-refundable once purchased.

 

Upgrading: Single sessions can be credited toward package purchase within 14 days. Contact me for a discount code.

 

Package Validity: Sessions must be used within the timeframe. Unused sessions expire and cannot be refunded or extended (exceptions at my sole discretion).

Booking & Attendance

Single sessions must be booked at least 14 days in advance.

Package sessions must be booked at least 7 days in advance.  Late arrival (15+ minutes) may result in cancellation with no refund. No-shows forfeit the session.

Cancellation & Rescheduling

You cancel:

Single sessions:

  • 14+ days notice: Reschedule free (subject to availability)

  • Less than 14 days: Session forfeited, no refund

Package sessions:

  • 7+ days notice: Reschedule free (subject to availability)

  • Less than 7 days: Session forfeited, no refund.

 

I cancel: Full refund or reschedule offered.

 

Emergencies: Medical emergencies/serious circumstances considered case-by-case (documentation may be required).

 
What's Included
  • Scheduled video sessions

  • Conversation and guidance during session time

  • Support in developing independent practice

  • (6-pack only) Includes up to 6 brief check-ins (15-30 min each, scheduled in advance, not on-demand)

 

NOT included: Between-session communication (except scheduling), emergency support, technical art instruction, guaranteed results, and work review between sessions.

 

Your Responsibilities
  • Arrive on time and prepared

  • Engage honestly during sessions

  • Take responsibility for your creative practice between sessions

  • Respect my time and boundaries

  • Have reliable internet, working camera/microphone (technical issues on your end don't qualify for a refund)

 

Confidentiality

Session content stays confidential. I may discuss general patterns/themes anonymously for educational purposes. Confidentiality is broken only if required by law or imminent risk of harm.

 

Recording: Sessions may not be recorded without written consent from both parties.

Intellectual Property

Your work: Remains yours.
My materials: Any exercises, frameworks, or resources I provide are for your personal use only. You may NOT share, post, reproduce, distribute, or use in teaching/professional capacity.

Code of Conduct & Termination

Both parties agree to respectful interaction. I may terminate if you violate terms, behave inappropriately, or if the relationship isn't productive.

 

Refunds upon termination:

  • Your violation/inappropriate behavior: No refund

  • Other reasons at my discretion: Prorated refund for unused sessions

 
Data Protection (GDPR)

Collected: Name, contact info, payment info, session notes.
Purpose: Providing services, scheduling, and payment.
Storage: Securely stored for 7 years (Dutch tax law).
Your rights: Access, correct, delete (after retention period), object to processing, and data portability. Contact me via the website.
Sharing: Only with payment processors or when required by law.

 

If I'm Unavailable

Short-term (<2 weeks): Sessions rescheduled within package validity.
Extended (2+ weeks): Validity extended or prorated refunds issued if services can't resume.

 

Changes to Terms

I may modify these terms. Changes apply to bookings after the modification date. Existing packages honored under original terms.

 

Governing Law

Governed by Dutch law. Disputes resolved under Dutch jurisdiction. The Dutch version prevails in case of conflict with the English version.

 

Agreement

By booking and paying, you agree to these Terms & Conditions.

Questions? Contact via website form.

 

Jalinka Gressmann
Online 1:1 Art Mentorship
Amsterdam, Netherlands

Magical Art & more

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